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Privacy Policy

Welcome to Monyx vending machine app, a smartphone service (the “Service”) that lets you easily and conveniently purchase items from a broad selection of automated vending machines (the “Machines”), using your mobile device for payment. Our designated application for mobile devices (the “App”) constitutes an integral component of our Service.

Nayax Ltd., (“Nayax”, “we”, “us”, “our”), respects your privacy. This policy (the “Policy”) explains our privacy practices for the service. It describes the ways your personal information and data is collected and used and the rights and options available to you with respect to your information.

This policy is incorporated to the Service’s Terms of Use(the “Terms”) and constitutes an integral part of them.

Key Points:

The following key points of the privacy policy are brought for your convenience only. These key points do not substitute the full privacy policy.

Personal information that you provide To register, we will ask you for personal information, including your name, home address, email, you mobile phone number and payment information.

Personal Information that we collect We collect additional data, such as information about purchases you have made using the Service, your geographical location when your use the App for purchases. If you are using the Service in connection with your workplace, we may also receive additional contact information regarding you and your workplace, through your employer.

Use of collected information We may use personally identifiable information to provide you with and operate the Service, send you messages (including marketing and promotional messages), enhance the Service and prevent misuse.

Sharing collected information We may share your information with third parties such as the merchants operating the Machines, payment providers, and, if applicable, your employer. Merchants may use your information for their business purposes such as marketing and advertising. We may also share your information for additional, ancillary purposes.

Aggregated or anonymized information Anonymized or aggregated information which does not identify you personally, may be collected through the Service and used or shared for any purpose.

Transfer of data outside your territory You grant us permission to store and process your personal information at locations outside your territory.

Data Retention We retain your personal information for approximately five years, and thereafter delete it from our systems, without notice to you. Removing or uninstalling the App from Facebook or your mobile devices, will not delete your information from our servers.

Information Security We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information, but they do not provide absolute information security.

Changes to this Privacy Policy We may change this Policy by providing you a notice of such changes, on our website www.monyx.com or otherwise through the Service, beforehand.

Contact Us You may contact us via email support@monyx.com .

Personal information that you provide

When you register to the Service, we will ask you for personal information, including your name, home address, email, you mobile phone number and payment information, such as credit card details or PayPal account details.

Bear in mind that false, incorrect, or outdated information may prevent you from registering and impair our ability to provide you with Service and contact you.

When you engage in certain activities on our Service, such as submitting a customer-service request, you may be asked to provide additional personal details depending on the activity or request.

Other personal Information that we collect

We collect additional data related to your use of the Service, including information about purchases you have made using the Service. We also collect information regarding your geographical location when your use the App for purchases.

If you are an employee using the Service in connection with your workplace, we may also receive additional contact information regarding you and your workplace, through your employer.

Use of collected information

We may use your personal information for the following purposes:

Sharing collected information

We may share personally identifiable information with others in any of the following instances, or subject to your explicit consent:

In any case other than the above, your personally identifiable information will be shared with others only if you provide your explicit prior consent.

Aggregated or anonymized information

We may use de-identified, statistical or aggregated information, including information that we process according to this policy, to properly operate the Service, to develop and improve the quality and functionality of the Service, to enhance your experience, to create new services, including customized services, to change or cancel existing features and for other research, development and statistical purposes. We may share, publish, post, disseminate, transmit or otherwise communicate or make available such information to suppliers, business partners, sponsors, developers, affiliates and any other third party.

Transfer of data outside your territory

The Service, by its nature as an online service, may store and process information and (including through cloud services) in Europe, the United States and in other various locations throughout the globe. If you are a resident in a jurisdiction where transfer of your personal information to another jurisdiction requires your consent, then you provide your express and unambiguous consent to such transfer.

Data retention

We retain your personal information for approximately five (5) years. We may delete this information from our systems, without notice to you, once we deem it is no longer necessary for our business needs. In any case, we may keep any de-identified or anonymous information for statistical, development, marketing and other purposes, indefinitely.

Be advised that removing or uninstalling the App from your mobile devices, will not cause your personal information to be deleted from the Service.

Information Security

We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. In particular, your payment information is secured in accordance with the PCI-DSS standard. However, these measures are unable to provide absolute information security. Therefore, although efforts are made to secure your personal information, it is not guaranteed and you cannot reasonably expect that the Service and its related databases will be immune from any wrongdoings, malfunctions, unauthorized interceptions or access, or other kinds of abuse and misuse.

Changes to this Privacy Policy

We may change this Policy from time to time. Substantial changes will take effect 30 days after we provide you a notice of such changes, on our website www.monyx.com or otherwise through the Service. Other changes will take effect 7 days after we provide notice. However, if the Policy is amended to comply with legal requirements, the amendments will become effective immediately upon their initial posting, or as required. The most up-to-date Policy is accessible on our website, at www.monyx.com

Your continued use of the Service after the changes take effect will indicate your acceptance of the amended Policy. If you do not agree with the amended Policy, you must uninstall the Service and avoid any further use of it.

Contact us

You may send requests, responses, questions and comments via the channels listed on our website, at www.monyx.com at support@monyx.com