Which payment methods can consumers use with Monyx Wallet capabilities?
Consumers can add credit and debit cards to the app along with prepaid cards, and their PayPal
account. On Android devices with Google Pay accounts enabled, consumers will also be able to use
Google Pay in the app.
How do I enable discounts and loyalty program?
These customizable campaigns can be set up from Management Suite. Instructions for these
programs are available from your local Nayax distributor. Please contact Nayax’s support team to
gain access to the campaigns.
What are the benefits for consumers?
Consumers can view their purchase history and pay with their preferred method via their phones.
Consumers also receive discounts or bonus credit and can take part in promotions such as punch
cards or receive cashback from gamification features.
What is the Monyx Wallet Card?
Monyx Wallet Card is a virtual prepaid card. It is the built-in default payment method Monyx Wallet offers. Consumers can top up the Monyx Wallet Card using their credit cards or PayPal accounts and get a 10% bonus if they top up the highest amount permitted.
What are the benefits of topping up the Monyx Wallet Card?
A Monyx Wallet Card is loaded with funds and is available for use at any operator’s machines equipped with a Nayax cashless payment system. If consumers top up the highest amount, they will get a 10% credit bonus, in addition to the added amount, while operators incentivize consumers to use the app to pay for products or services more regularly.
Is the 10% bonus also available on prepaid cards top ups?
No, the bonus only applies to Monyx Wallet Card top ups.
Rewards are the available promotions offered by the operators of the machines consumers have added to Monyx Wallet. Consumers can see these by clicking on the gift icon in the app’s home screen.
How does a punch card work?
A punch card campaign is a Buy “X”, Get 1 Free promotion (the “X” depends on the specific
campaign the operator is offering). Once your consumers have purchased the necessary number of
products, they will automatically receive a free product on their next purchase. The parameters to
these campaigns are determined in Nayax’s Management Suite.
What is the difference between Monyx Wallet Card and Nayax Prepaid Card?
A Monyx Wallet Card can be used at any machine with the Nayax cashless payment system. A
prepaid card is tied to the specific operator and their machines and cannot be used on any other
The balance on a Monyx Wallet Card is managed by Monyx Wallet whereas the balance on a prepaid
card is managed by the machines’ operator. Any prepaid card refunds are the operator’s
Can the prepaid cards and images of machines be customized to reflect my branding style?
Yes, in order to customize prepaid cards and machines images presented in the app please
email firstname.lastname@example.org, including your operator/actor ID and 1-3 Monyx IDs of working
devices. Please also send logos, brand colors, site link/s and your brand book.